Legal
Privacy Policy
Last updated: [set date — e.g. July 11, 2026]
Information we collect
When you text us photos for a quote, call, or use our contact or photo-quote form, we may collect your name, phone number, the neighbourhood you're in, photos of the items, and details about the job. We collect only what we need to provide a fast, accurate quote and complete the job.
How we use your information
We use your information to respond to quote requests, schedule and complete junk removal jobs, send text or call updates about your booking, and improve our service. We do not sell your personal information.
Photos and messages
Photos you send are used to estimate volume, item type, and access so we can quote accurately. They are kept only as long as needed to service your request and are not shared publicly without your permission.
Text messages (SMS)
By texting us, you consent to receive replies about your quote and booking at the number you send from. Message and data rates may apply. Reply STOP to opt out of non-essential messages at any time.
Cookies and analytics
This site may use privacy-respecting analytics to understand how visitors use the pages so we can improve them. We do not use advertising trackers, and we do not share analytics data with third parties for marketing.
Data retention and security
We keep personal information only as long as necessary to serve you and meet legal obligations, and we take reasonable steps to protect it. You can ask us to delete your information by contacting us below.
Your rights
You may request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below and we will respond promptly.
Contact
Questions about this privacy policy? Reach London Junk Pros by phone or text, or through our contact page.
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